Privacy Policy

Information We Collect

When you use our video transition and effects platform, we collect several types of information to provide you with the best possible experience. This includes information you provide directly, such as when you create an account, upload content, or contact our support team.

We also automatically collect certain technical data through cookies and similar technologies. This helps us understand how our platform performs and how we can improve your user experience. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

How We Use Your Information

Your information serves multiple purposes in helping us deliver a robust video editing experience. We process your data to operate our platform, provide customer support, and continuously improve our services based on user feedback and behavior patterns.

Specifically, we use your information to authenticate your account, process your video projects, send important service updates, and respond to your support inquiries. We may also use aggregated, anonymized data to analyze platform performance and develop new features that benefit our entire user community.

Marketing communications are sent only with your explicit consent, and you can unsubscribe at any time through the links provided in our emails or by updating your account preferences.

Data Storage and Security

We take data security seriously and implement multiple layers of protection to safeguard your information. Our servers are hosted in secure data centers with physical security measures, environmental controls, and redundant power systems.

Your video files and personal data are encrypted both in transit and at rest using industry-standard encryption protocols. We regularly update our security measures and conduct vulnerability assessments to stay ahead of potential threats.

We retain your personal information only as long as necessary to provide our services or as required by applicable laws. Video projects are typically stored for the duration of your account plus a reasonable period afterward to accommodate account recovery requests.

Your Rights and Choices

You have significant control over your personal information and how we use it. Under applicable privacy laws, including the Australian Privacy Principles, you have several rights regarding your personal data that we're committed to honoring.

You can access, update, or delete most of your personal information directly through your account settings. For more complex requests or if you need assistance, our privacy team is available to help you exercise your rights.

When you request data deletion, we remove your personal information from our active systems within 30 days. Some information may persist in backup systems for a limited time to ensure system integrity and prevent accidental data loss.

Third-Party Services and Data Sharing

We work with carefully selected third-party services to provide certain features of our platform, such as cloud storage, payment processing, and analytics. These partners are bound by strict contractual obligations to protect your information and use it only for the specific services they provide to us.

We never share your personal information for marketing purposes without your explicit consent. Any data sharing is limited to what's necessary to operate our platform and provide you with the services you've requested.

In rare circumstances, we may be required to disclose information to comply with legal obligations, such as responding to valid court orders or law enforcement requests. We carefully review all such requests and only provide the minimum information required by law.

If veriqolunthae is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We would notify users in advance of any such change and provide information about your options regarding your personal data.

International Data Transfers

While veriqolunthae operates primarily in Australia, our cloud infrastructure and some service providers may be located in other countries. When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your data.

We only transfer data to countries with adequate privacy protection or use standard contractual clauses approved by privacy regulators. Our international partners must demonstrate compliance with privacy standards equivalent to those required in Australia.

You can contact us for more specific information about where your data is processed and the safeguards we use to protect international transfers.

Children's Privacy

Our platform is designed for users aged 13 and older. We don't knowingly collect personal information from children under 13 without parental consent. If we discover that we've inadvertently collected information from a child under 13, we'll delete that information promptly.

Parents who believe their child under 13 has provided personal information to us should contact us immediately at info@veriqolunthae.sbs so we can remove that information from our systems.

For users between 13 and 18, we encourage parents to discuss online privacy and safe internet practices with their children.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These small text files help us remember your preferences, maintain your session, and understand how you use our services.

You can control cookie preferences through your browser settings or our cookie preference center. Disabling certain cookies may affect platform functionality, but essential features will continue to work.

Updates to This Policy

We review and update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through your account email or by displaying a prominent notice on our platform.

We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of our platform after policy updates indicates your acceptance of the revised terms.

For major changes that significantly impact how we use your personal information, we may seek your explicit consent before implementing those changes.